Privacy Policy

  1. Introduction
    All personal information collected or used by ESE Capital in connection with your relationship with ESE Capital as a customer or potential customer, including when you use our website ese-capital.com(“Website”), is governed by this privacy policy (“Privacy Policy”).ESE Capital are committed to protecting and respecting your privacy. This Privacy Policy provides details of how we look after your personal information and tells you about your privacy rights and how the law protects you.ESE Capital Ltd, a company registered in England and Wales under registration number 06208954, is the controller and responsible for your personal information (“ESE Capital”, “we”, “our” or “us”). We collect, store and use personal information in accordance with applicable data protection laws in the UK (including the General Data Protection Regulation).

    We may update and amend this Privacy Policy from time to time, and will notify you via our Website of any material changes.

    This Privacy Policy should be read together with any other privacy notice or fair processing notice we may provide on specific occasions where we are collecting or using personal information about you.

  2.  How we collect and receive personal information

    We may collect and/or receive personal information from you when you:

We may also collect your personal information from publicly available information such as information on third party websites or from our business partners.

3. What personal information do we collect about you?
The types of personal information we receive, store and use includes:

  1. What happens if you do not provide us with the information we request?
    Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the products and services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
  2. How we use personal information
    We use the personal information we collect and receive to help us understand your needs and to help us provide you with a better service. In particular, we collect, store and process your personal information for the following reasons:

 

  1. Who do we share personal information with?We may disclose personal information we collect or receive:

 

  1. What legal basis do we have for using your personal information?We process your personal information:

 

  1. Marketing CommunicationsFrom time to time we would like to contact you about products and services we can provide to you, by e-mail, text message and/or by calling you.During your ESE Capital account set-up process you will be able to opt in to receive marketing communications from us. You can change your marketing preferences at any time by contacting us at [email protected].9. Statistical information

    We may aggregate information about you with information about other users of our Website to create statistical data about users. This is statistical data that does not identify you and we may distribute any such aggregate information to third parties we work with.

    10. Third party links

    Our Website may contain links to enable you to visit third-party websites, mobile sites and mobile applications. Please note that we do not have any control over these third-party websites, mobile sites or mobile applications. Therefore, we are not responsible for the protection and privacy of any information that you provide whilst visiting such sites. When you leave our Website, we encourage you to read the privacy notice of every website, mobile site or mobile application that you visit.

    11. Data Storage

    Personal information we collect from you may be transferred to and stored in destinations outside the European Economic Area (“EEA”) and may be processed by staff operating outside the EEA in order for us to undertake payment processing and development of our platform. Countries outside the EEA (such as the United States of America) may not offer the same levels of data protection as the United Kingdom, but we will always require that appropriate safeguards are put in place to protect any information which is transferred or otherwise accessed outside the EEA. Please contact us at [email protected] if you would like to know further details about the safeguards we have put in place when transferring personal information outside the EEA.

    We will take all steps reasonably necessary to keep your personal information secure. You should be aware that transmission of information via the internet is not entirely secure and we cannot guarantee the security of any personal information you transmit to our Website via the internet.

    We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements. Details of the retention periods that apply to your personal information are available by contacting us at [email protected].

    12. What rights do you have in relation to the personal information we hold about you?

    Under data protection law, you have a number of rights in relation to your personal information. These are as follows:

To exercise any of the rights above, or to ask a question, please contact us at [email protected].

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

13. Cookies

Cookies are small files placed on your device when you visit our Website. We use cookies to recognise you and your preferences, improve the performance of our Website, create statistical data and provide you with advertising about our products and services.

Cookies generally fall into one of the following categories:

Our Website uses the following types of cookies: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies. The details of these cookies are as follows:

Cookie Name Cookie Description
CAKEPHP Used to track the user’s session across HTTP Requests
AWSELB Used to determine which application server is being used
_gid Used by Google Analytics – to track web traffic
_gat_clientTracker Used by Google Analytics – to track web traffic
_gat Used by Google Analytics – to track web traffic
_ga Used by Google Analytics – to track web traffic
__zlcmid Used by Zopim – to allow live chat function to operate
intercom-session-$id Used by Intercom
intercom-id-$id Used by Intercom
mp_mixpanel__c Used by MixPanel – to track web traffic
mp_$id_mixpanel Used by MixPanel – to track web traffic

Some of our cookies remain on your device between your browsing sessions.

Most web browsers automatically accept cookies. You can configure your web browser to accept or reject cookies, or to notify you when a cookie is set on your computer (check the ‘Help’ menu of your browser to learn how to change your cookie preferences). You can disable our cookies by changing the settings on your browser but doing so might mean you are unable to use certain features of our Website.

14. How to contact us

If you have any questions on the processing of your personal information, would like to exercise any of your rights, or are unhappy with how we have handled your personal information, please contact us at [email protected].

If you are not satisfied with our response to any complaint or believe our processing of your personal information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (www.ico.org.uk), who are the UK’s supervisory authority for data protection issues.

 

Your capital is at risk. The value of your investment can go down as well as up. Investments made on this platform are generally illiquid. Past performance is not a guide to future performance. Projections of future performance are not a reliable indicator of future performance. Actual dividends may be lower than estimated. Investments should only be made as part of a diversified portfolio. Individuals are strongly encouraged to seek independent legal and financial advice when considering an investment into ESE projects.

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